Tenant Handbook

Key Issuance

The office buildings are on a high-level security, in-house master key system. Customers are furnished with two keys per cylinder upon occupancy.  Additional keys are available at a modest charge using the following procedures:

  • Submit a request via bptenantservices.com.
  • The request should specify the key number, location and area identification/suite number.  If these are not available, a copy of the key can be brought to the locksmith shop on the lower level of the Prudential Tower to be duplicated after the work order has been entered.
  • Duplicated keys can be picked up from the Prudential Center locksmith in the lower level of the Prudential Tower, usually within one business day after the request has been received and processed.