Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Prudential Center
  2. Policy & Procedures
    1. Building Management
    2. Leasing
    3. Rent Payments
    4. Deliveries
    5. Freight Elevators
    6. Holidays
    7. Housekeeping and Material Storage
    8. Miscellaneous Policies
    9. Moving Procedures
    10. Smoking
    11. Customer Alterations
  3. Building Security
    1. Introduction
    2. Customer Management Responsibilities
    3. Employee Awareness Brochure
    4. ID Badges
    5. Key Issuance
    6. Large Meetings/Functions
    7. Lost and Found
    8. Solicitation and Distribution
  4. Emergency Procedures
    1. AED Program
    2. Emergency and Incident Reporting
    3. Emergency Procedures and Evacuation Plan
    4. Workplace Violence
    5. Emergency Preparedness
  5. Building Services
    1. Customer Contact Communication
    2. Communication Services
    3. HVAC
    4. Janitorial Services
    5. Maintenance Requests
    6. Customer Signage
  6. Customer Solutions
    1. Overview
    2. Cleaning Services
    3. Repairs and Maintenance
    4. Security and Life Safety
    5. Space Improvements
  7. Sustainability
    1. Mission Statement
    2. Commuting
    3. Bicycle Commuting
    4. Green Services
    5. Employee Materials
  8. Recycle
    1. Recycling Video
  9. Parking Garage
    1. Overview
    2. Entrances
    3. Map
    4. Taxi & Handicap Drop-off and Pick-up
    5. Parking Rates
    6. Restrictions During Conventions
    7. Contractor Parking

Cleaning Services

To request any of these services, please call (617) 236-2350.

 

Floor Cleaning

  • Carpet shampooing
  • Wooden flooring buffing
  • Vinyl tile stripping, scrubbing and waxing
  • Computer room floor cleaning
  • Marble and stone floor maintenance
  • Antistatic carpet spraying

 

Furniture Cleaning

  • Chairs 
  • Desktops 
  • Metal, wood, and fabric partitions

 

Glass Cleaning

  • Interior glass: windows, panels, doors 
  • Exterior glass: windows, panels, doors
  • Side lights

 

General Cleaning

  • Ceiling
  • Computer room
  • Drapery and blinds
  • Upholstery
  • Leather care
  • Holiday services

 

Kitchen Cleaning

  • Refrigerators
  • Microwave ovens
  • Kitchen cabinetry 
  • Dish washer services
  • Resilient floor stripping and sealing

 

Porter Services

  • Function set-up 
  • Table and chair rentals and set-up 
  • Conference room and table cleaning before and after meetings
  • Delivery services
  • Boxes and furniture relocating
  • Light bulb changes

 

Recycling and Waste Services

  • Recycling, collection and disposal of waste
  • Recycling bins
  • Computer and office equipment recycling
  • Furniture disposal