Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Prudential Center
  2. Policy & Procedures
    1. Building Management
    2. Leasing
    3. Rent Payments
    4. Deliveries
    5. Freight Elevators
    6. Holidays
    7. Housekeeping and Material Storage
    8. Miscellaneous Policies
    9. Moving Procedures
    10. Smoking
    11. Customer Alterations
  3. Building Security
    1. Introduction
    2. Customer Management Responsibilities
    3. Employee Awareness Brochure
    4. ID Badges
    5. Key Issuance
    6. Large Meetings/Functions
    7. Lost and Found
    8. Solicitation and Distribution
  4. Emergency Procedures
    1. AED Program
    2. Emergency and Incident Reporting
    3. Emergency Procedures and Evacuation Plan
    4. Workplace Violence
    5. Emergency Preparedness
  5. Building Services
    1. Customer Contact Communication
    2. Communication Services
    3. HVAC
    4. Janitorial Services
    5. Maintenance Requests
    6. Customer Signage
  6. Customer Solutions
    1. Overview
    2. Cleaning Services
    3. Repairs and Maintenance
    4. Security and Life Safety
    5. Space Improvements
  7. Sustainability
    1. Mission Statement
    2. Commuting
    3. Bicycle Commuting
    4. Green Services
    5. Employee Materials
  8. Recycle
    1. Recycling Video
  9. Parking Garage
    1. Overview
    2. Entrances
    3. Map
    4. Taxi & Handicap Drop-off and Pick-up
    5. Parking Rates
    6. Restrictions During Conventions
    7. Contractor Parking

Contractor Parking

Regular Business Hours

Contractors seeking access to the loading dock area during regular business hours (6:00 am to 3:00 pm, Monday through Friday) will be permitted to park company vehicles for a period not to exceed thirty (30) minutes for the purpose of loading or unloading tools, equipment, and materials essential to their contract services.

After thirty (30) minutes, or upon completion of unloading or loading (whichever occurs first), the contractor must relocate the company vehicle into the Prudential Center Garage if it is not an oversized vehicle. Specific oversized vehicle parking areas have been made available and are designated for contractor/service vehicles.  Space assignments and pre-payment are made through the walk-up window at the Prudential Center Garage Office located on the Orange Level.

 

Customer Contractor Parking

Non-Business Hours Emergency Repairs and Services

Contractors providing non-business hours emergency repairs or services must register with the Security Office upon arrival and will be permitted to use the loading dock area for a period not to exceed thirty (30) minutes.

Repairs and/or emergency services requiring in excess of thirty (30) minutes, may necessitate relocation of their company vehicles to the alternate paid parking facilities within the garage.  Depending upon the time, day, and anticipated activity levels, the Security Department may, at their discretion, allow the vehicle to stay in the loading dock area beyond the thirty (30) minute time limitation.