Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Prudential Center
  2. Policy & Procedures
    1. Building Management
    2. Leasing
    3. Rent Payments
    4. Deliveries
    5. Freight Elevators
    6. Holidays
    7. Housekeeping and Material Storage
    8. Miscellaneous Policies
    9. Moving Procedures
    10. Smoking
    11. Customer Alterations
  3. Building Security
    1. Introduction
    2. Customer Management Responsibilities
    3. Employee Awareness Brochure
    4. ID Badges
    5. Key Issuance
    6. Large Meetings/Functions
    7. Lost and Found
    8. Solicitation and Distribution
  4. Emergency Procedures
    1. AED Program
    2. Emergency and Incident Reporting
    3. Emergency Procedures and Evacuation Plan
    4. Workplace Violence
    5. Emergency Preparedness
  5. Building Services
    1. Customer Contact Communication
    2. Communication Services
    3. HVAC
    4. Janitorial Services
    5. Maintenance Requests
    6. Customer Signage
  6. Customer Solutions
    1. Overview
    2. Cleaning Services
    3. Repairs and Maintenance
    4. Security and Life Safety
    5. Space Improvements
  7. Sustainability
    1. Mission Statement
    2. Commuting
    3. Bicycle Commuting
    4. Green Services
    5. Employee Materials
  8. Recycle
    1. Recycling Video
  9. Parking Garage
    1. Overview
    2. Entrances
    3. Map
    4. Taxi & Handicap Drop-off and Pick-up
    5. Parking Rates
    6. Restrictions During Conventions
    7. Contractor Parking

Entrances

There are seven passenger car entrances to the Prudential Center Garage: 

NORTH GARAGE

  • East Ring Road
    • Green/Blue areas P5 and P4
  • Exeter Street
    • Green/Blue areas P5 and P4

SOUTH GARAGE

  • Huntington Avenue at the corner of East Ring Road
    • Red/Orange/Yellow areas P1, P2, P3
  • Massachusetts Turnpike Exit 22 – Prudential Center
    • Red/Orange/Yellow areas P1, P2, P3
  • Belvedere Street near Huntington Avenue
    • Red/Orange/Yellow areas P1, P2, P3
  • Dalton Street at the Sheraton Boston Hotel and Towers
    • Yellow/Orange areas P3, P2