Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Prudential Center
  2. Policy & Procedures
    1. Building Management
    2. Leasing
    3. Rent Payments
    4. Deliveries
    5. Freight Elevators
    6. Holidays
    7. Housekeeping and Material Storage
    8. Miscellaneous Policies
    9. Moving Procedures
    10. Smoking
    11. Customer Alterations
  3. Building Security
    1. Introduction
    2. Customer Management Responsibilities
    3. Employee Awareness Brochure
    4. ID Badges
    5. Key Issuance
    6. Large Meetings/Functions
    7. Lost and Found
    8. Solicitation and Distribution
  4. Emergency Procedures
    1. AED Program
    2. Emergency and Incident Reporting
    3. Emergency Procedures and Evacuation Plan
    4. Workplace Violence
    5. Emergency Preparedness
  5. Building Services
    1. Customer Contact Communication
    2. Communication Services
    3. HVAC
    4. Janitorial Services
    5. Maintenance Requests
    6. Customer Signage
  6. Customer Solutions
    1. Overview
    2. Cleaning Services
    3. Repairs and Maintenance
    4. Security and Life Safety
    5. Space Improvements
  7. Sustainability
    1. Mission Statement
    2. Commuting
    3. Bicycle Commuting
    4. Green Services
    5. Employee Materials
  8. Recycle
    1. Recycling Video
  9. Parking Garage
    1. Overview
    2. Entrances
    3. Map
    4. Taxi & Handicap Drop-off and Pick-up
    5. Parking Rates
    6. Restrictions During Conventions
    7. Contractor Parking

Map

Refer to parkprudentialcenter.com for a parking information map

To facilitate finding your car when exiting Prudential Center Garage, all parking areas are identified by colors and numbers.  There are passenger elevators and stairs connecting all parking areas to The Shops at Prudential Center, the Prudential Tower, 101 Huntington Avenue, 111 Huntington Avenue, 888 Boylston Street, and the street level.

No Parking Areas

For security and safety reasons, certain areas of the Prudential Center Garage and all perimeter roads at Prudential Center have been designated as “No Parking” areas.  All unauthorized vehicles parked in these areas are subject to being towed at the owner’s expense.  All “standing vehicles” (parked vehicles with attending operators) in these areas will be requested by Security to move along.  This applies to relatives and friends waiting to pick-up customer employees.