Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Prudential Center
  2. Policy & Procedures
    1. Building Management
    2. Leasing
    3. Rent Payments
    4. Deliveries
    5. Freight Elevators
    6. Holidays
    7. Housekeeping and Material Storage
    8. Miscellaneous Policies
    9. Moving Procedures
    10. Smoking
    11. Customer Alterations
  3. Building Security
    1. Introduction
    2. Customer Management Responsibilities
    3. Employee Awareness Brochure
    4. ID Badges
    5. Key Issuance
    6. Large Meetings/Functions
    7. Lost and Found
    8. Solicitation and Distribution
  4. Emergency Procedures
    1. AED Program
    2. Emergency and Incident Reporting
    3. Emergency Procedures and Evacuation Plan
    4. Workplace Violence
    5. Emergency Preparedness
  5. Building Services
    1. Customer Contact Communication
    2. Communication Services
    3. HVAC
    4. Janitorial Services
    5. Maintenance Requests
    6. Customer Signage
  6. Customer Solutions
    1. Overview
    2. Cleaning Services
    3. Repairs and Maintenance
    4. Security and Life Safety
    5. Space Improvements
  7. Sustainability
    1. Mission Statement
    2. Commuting
    3. Bicycle Commuting
    4. Green Services
    5. Employee Materials
  8. Recycle
    1. Recycling Video
  9. Parking Garage
    1. Overview
    2. Entrances
    3. Map
    4. Taxi & Handicap Drop-off and Pick-up
    5. Parking Rates
    6. Restrictions During Conventions
    7. Contractor Parking

Green Services

Recycling Services

As part of the standard single stream recycling program, Boston Properties provides desk side recycle bins to all customer employees. These are provided free of charge for mixed paper, bottles, cans, and plastics, which are picked up nightly Monday-Friday.

Please click here to view our Recycling Services Video. 

 

Acceptable materials include:

  • Empty plastics and glass with  #1-7 on the bottom
  • Metals - empty soda cans, staples, paper clips, binder clips , clothes hangers
  • All paper and cardboard  (dry, broken-down cardboard, white paper, colored paper, newspaper, magazines, window envelopes, notebooks)

 

Unacceptable materials include:

  • overnight mail packaging
  • paper towels
  • plastic, Styrofoam, or waxed cups
  • waxed paper + cardboard
  • rubber

In addition, we offer larger slim jim bins often used in copy rooms or common areas for purchase and even larger wheeled recycling hampers for use during special activities such as office cleanouts. Please contact Customer Services for a proposal.

 

Composting Services

Boston Properties provides a countertop green bin labeled ORGANIC with a biodegradable bag for customers who would like to participate in our organic waste collection program. The bins can be placed in the customers kitchenettes. These are provided free of charge and are picked up nightly Monday-Friday by the janitorial staff.

 

Acceptable materials include:

  • All fruits, vegetables, eggs, bread and meat
  • Coffee grounds, tea bags and paper napkins

 

Unacceptable materials include:

  • Plastics, glass or metals

 

Additional Recycling

Prudential Center offers recycling and proper disposal services for the following:

  • E-waste (computers, monitors, printers, copiers, etc.)
  • Batteries & UPS equipment
  • Lamps and bulbs
  • Metal furniture
  • Wood furniture

All of the above items can be recycled by calling Customer Services.

 

Lamps and Bulbs

Whenever possible energy saving and low mercury content lamps and bulbs are utilized at the site. All lamps and bulbs removed from the site are disposed of properly.